At Masterpole-Murphy, Insurance Counseling and Service is Our Business.
Do you need auto, homeowners or business insurance? We take the time to listen to your needs, and find the right policy for you. Your satisfaction is our number one priority. We have built a reputation for client satisfaction, and we are devoted to making your transitional move as easy as possible.
We represent a carefully selected group of financially sound, reputable insurance companies; therefore, we are able to offer you the best coverage at the most competitive price. You will have the added benefit of working with agents who understand your needs. Finding the right policy is only the beginning. We will assist you every step of the way to ensure smooth sailing. We look forward to hearing from you.
At Masterpole-Murphy we are dedicated to you and are committed to treating you as a person, not a policy.
This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverage’s and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
Our focus and concern is that you, our clients, receive the highest level of service possible. And we ask that you let us know if we fail to meet our commitment, so we may take corrective action.